Privacy Policy

Privacy Policy

National Truck Parts LLC · Effective May 13, 2026

This policy covers the National Truck Parts mobile app and nationaltruckparts.com. The app is for approved dealers only.

What we collect

  • Account: name, business name, email, phone, shipping/billing addresses.
  • Orders: products, quantities, prices, shipping info, order history.
  • Payment: card details are entered into Braintree (PayPal); we receive only a token + last 4 digits.
  • Device: IP, device type, OS version, app version, crash logs.

We do not collect location, contacts, photos, microphone, or advertising identifiers.

How we use it

  • Authenticate you and apply your dealer pricing
  • Process, ship, and invoice your orders
  • Send transactional emails (order confirmation, shipping updates)
  • Keep the app running and fix bugs
  • Comply with tax and legal obligations

We do not sell or rent your information.

Who we share with

Only service providers acting on our behalf: BigCommerce (storefront), Braintree (payments), Apple/Google (app distribution), Expo (build tools), and shipping carriers (UPS, FedEx, LTL).

Retention

Account and order data: kept while your dealer account is active, plus tax-record periods (usually 7 years). Crash logs: ~90 days. Sign-in tokens on your device: until you sign out.

Your rights

Email privacy@nationaltruckparts.com to view, correct, or delete your information. We respond within 30 days. You can also sign out from the Account screen to remove the token from your device.

Contact

National Truck Parts LLC
privacy@nationaltruckparts.com · (888) 590-3267

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